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Andover has a mix of roofs that keep a contractor honest. You’ve got the older colonials near Andover Village and Shawsheen Village with cut-up rooflines, dormers, and valleys that were never simple to begin with. You’ve got the larger homes off Route 133 and out toward Ballardvale with steep pitches and a lot of square footage to keep watertight. And you’ve got newer construction in the developments off River Road and around Phillips Academy’s edges where the roofs are simpler but the shingles are hitting 15 to 20 years old and starting to show it. We work on all of it. This page is not a pitch. It’s what we’d tell you standing in your driveway before you sign anything with anybody.
Andover homeowners tend to do their homework, and they should. This is a town where a bad roofing job doesn’t stay hidden. Ice dams show up on the north-facing slopes by January. A rushed valley leaks into the family room by the second heavy rain. The contractor you pick matters more than the shingle brand you pick.
Here’s the practical version: you want someone who will get on your actual roof, not just quote from a satellite photo. You want someone who explains what’s happening in your attic, not just what’s happening on the surface. And you want someone who’s still answering the phone in year three if a flashing detail needs a second look. We’re a family-owned outfit based in Methuen, and we work Andover regularly enough that we know which neighborhoods tend to have plank decking under the shingles and which ones don’t.
Andover sits far enough inland to get real snow load but close enough to the coast to get wind-driven rain that finds every weak seam. The two problems we see most often here:
Ice dams. Homes with tight overhangs, low-slope porch roofs, or cathedral ceilings without proper ventilation build up ice at the eaves every winter. Water backs up under the shingles and finds the nail line. If your ceiling has stained near an exterior wall in February, that’s usually the story.
Ventilation that was never balanced. A lot of the older homes in town have soffit vents that were painted shut decades ago, or a ridge vent that was added without enough intake to match it. The roof deck cooks in summer and traps moisture in winter, and shingles age faster than the manufacturer’s numbers suggest they should.
We also see plenty of chimney flashing that was step-flashed once and then just tarred over at every repair since. And on the newer builds, we see the first generation of architectural shingles starting to lift at the tabs right on schedule.
We handle asphalt shingle roofing, repairs, full replacements, and commercial flat and low-slope roofing for Andover properties. That covers everything from a single flashing repair after a leak, to a full tear-off and re-deck on a house that’s had three layers of shingles put on over the years, to a rubber or TPO roof on a commercial building or multi-family property. We also install ridge and soffit ventilation systems, ice and water shield at eaves and valleys, and proper step flashing at chimneys and sidewalls, because the roof is only as good as those details.
This is the part that actually protects you. Any contractor you’re considering, us included, should be able to answer these without hesitating.
Even if you don’t hire us, going into a bid with these questions will separate the contractors worth hiring from the ones who’ll disappear halfway through the job.
When we come out to look at an Andover roof, we’re not standing in the yard with binoculars. We get on the roof, and we get in the attic. On the roof we’re checking shingle wear pattern, flashing condition at every chimney and valley, the state of the pipe boots, and whether the decking has any soft spots underfoot. In the attic we’re checking for daylight, for moisture staining on the rafters, for insulation blocking the soffit vents, and for how much ridge and intake ventilation actually exists versus what the roof needs. That combination tells us the real condition of the roof, not just what it looks like from the driveway. You get a written breakdown of what we found and what it means for the roof’s remaining life, not just a number.
It depends on the shingle age, how widespread the damage is, and what's happening underneath at the decking and flashing. A repair makes sense if the problem is localized, like a single flashing failure or storm damage to one slope. A full replacement makes more sense once shingles across the roof are curling, granules are washing off in the gutters, or the decking has soft spots in multiple areas. We'll tell you honestly which situation you're in.
Most residential tear-offs and replacements take one to three days depending on the size and pitch of the roof and whether we run into decking repairs. Weather can push the schedule, since we won't tear off a roof with rain in the forecast that same day.
Shingle brand and type, underlayment type, where ice and water shield is being installed, ventilation work included, flashing details at chimneys and valleys, and how disposal is handled. If a quote is missing most of these, ask for them in writing before you sign.
We can document damage and provide the detail an adjuster typically asks for, and we'll walk you through what we're seeing on the roof so you understand the claim. We don't handle the claim negotiation itself, that's between you and your insurer.
Yes. We handle flat and low-slope commercial roofing in addition to residential shingle roofs, including office buildings and multi-family properties around town.
Beyond the licensing and insurance basics, ask any contractor bidding your Andover roof: What’s included if you find rotten decking? What ice and water shield placement do you use for this roof’s pitch and valleys? Will you fix the ventilation or just replace the shingles over the same setup that’s already failing? How do you handle disposal and protecting the landscaping during tear-off? A contractor who’s done this a long time will have specific answers, not general reassurances.
We do roofing, siding, windows, and decks. That’s the range of what we take on directly. We don’t do slate roofing or historic clay tile restoration, and if your Andover home has an original slate roof that needs specialty repair, we’ll point you to someone who works in that material every day. We also don’t do standalone solar panel installation, though we’re glad to coordinate roof prep and flashing work if you’re planning solar with another installer. Being straight about what’s outside our lane is part of doing the rest of it right.
We give you a written quote with the scope spelled out, not a verbal number. We schedule the work and show up when we say we will. If we open the decking and find rot, we show you before we replace it, and the price for that is agreed in writing before it happens. When the job’s done, we walk the property with you, clean up the yard including a magnetic sweep for nails, and leave you with the paperwork you’ll want if you ever sell the house.
We’ve worked on homes across Andover’s older neighborhoods and newer developments, from full tear-offs on steep colonial roofs to ventilation corrections on homes that had ice dam problems for years before anyone addressed the real cause. Every project starts with the same walk-through: roof, attic, and a straight answer about what’s actually needed.
If you’re weighing a repair against a full replacement, or you just want a second look before you sign with anyone, call us at {PHONE}. We’ll come out, get on the roof, and give you a written answer you can take to whoever else you’re considering. No pressure to decide on the spot.